Last updated: January 2018
About Jeffrey Burroughs and this Privacy Policy
Jeffrey Burroughs, LLC has its registered office at 131 Varick Street, Suite 919, New York, NY 10013. In this Privacy Policy, we use the term Jeffrey Burroughs (and “we”, “us” and “our”) to refer to the head office of Jeffrey Burroughs at the registered address above. Please take a moment to read the following policy which explains how we collect, use, disclose and transfer the personal information that you provide to us on our websites, mobile applications (together the “Platforms”), when you visit Jeffrey Burroughs or contact the Jeffrey Burroughs concierge by telephone or when you interact with us over social media platforms. It also explains how we collect information through the use of cookies and related technologies when you use our Platforms.
Updates to this Privacy Policy
From time to time we may update this Privacy Policy. When we do we will publish the changes on this Platform.
Information you provide to us and how we use it
To access certain areas of our Platform, you will need to register with us. During the registration process you will be asked to submit personal information about yourself (including your name, address, email address and telephone number, and, if you make a purchase with us, payment details). By entering your details in the fields requested, you enable Jeffrey Burroughs to provide you with the services you select. In addition, we may also collect personal information from you when you correspond with us (for example, if you contact us with a question about one of our products or services), or when you contact the Jeffrey Burroughs concierge by telephone. Please note that phase calls to the Jeffrey Burroughs concierge are not recorded. If you choose to interact with Jeffrey Burroughs via a social media platform or other third party service, we will collect the information you have provided to us through that platform. We do not use Cookies on our Platform. We will use the information we collect from you to:
- manage and fulfil purchase and repair orders and to provide after service care;
- manage any of your questions and requests;
- send service related communications, including announcements and administrative messages such as order confirmation;
- send you marketing communications (including emails) relating to us in accordance with your communication preferences (please see the ”Editing or deleting your personal information” section below for further information about how you can control these updates);
- conduct market research so that we can continuously improve the services we provide to our customers;
- prevent fraud and other prohibited or illegal activities and as part of our efforts to keep our Platform secure; and
- understand how our Platform is used so that we can continuously improve our Platform, services and other offerings.
Sharing your information
We do not rent, sell or share personal information about you with other people or non-affiliated companies except under the following circumstances:
- to third party providers who provide services on our behalf such as online and other payments, processing credit card transactions and handling credit checks and fraud prevention;
- we may disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and
- we may disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.
International Transfers
Information we collect may be transferred to, stored and processed in any country or territory where one or more of our affiliated companies or third party service providers are located or maintain facilities. While other territories may not have the same standards of data protection as those within your home country, we will continue to protect the personal information we transfer in accordance with this Privacy Policy.
Protecting your information
We want you to feel confident about using our Platform, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs. We have appropriate technical and organizational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorized or unlawful processing and against accidental loss, damage or destruction.
How to edit, delete or access your personal information
You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, please write to us at the address listed below. You may unsubscribe from email marketing communications at any time by clicking on the ‘unsubscribe’ link in any Jeffrey Burroughs marketing emails.
Your California Privacy Rights
Under California Civil Code Section 1798.83, if you are a California resident and your business relationship with us is primarily for personal, family or household purposes, you may request certain data regarding our disclosure, if any, of personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to our email address below with “Request for California Privacy Information” in the subject line. You may make such a request up to once per calendar year. If applicable, we will provide you, by email, a list of the categories of personal information disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the third parties’ names and addresses. Please note that not all personal information sharing is covered by Section 1798.83’s requirements.
Children
The Platform is not directed at anyone who we know to be under the age of 13, nor do we collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should not use the Platform and should not submit any personal information to us.
Contact us
If you have any questions or comments about this Privacy Policy, or privacy matters generally, please contact us at the address provided below. You can also use this address if you wish to request access to the personal data we hold about you or to unsubscribe from any further email marketing communications.
131 Varick Street, Suite 919, New York, NY 10013, USA